Currently all product sold is not refundable. We carefully tested our product before sending out.
If there is defective on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days
*Exchange of other items within 7 days
*20% restocking fee applied if customer wants to exchange other model/goods.
For warranty, the LCD/Digitizer need to be tested before installing and make sure there is no scratches on LCD. If touch movement and LCD color is not working please return to us for replacement do not install. After installation (sticker torn/ adhesive applied/ flex cable damage/ scratches) there is no more warranty.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Vision Gadgetry will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.
Please return your purchase to the following address:
No.103 & 105, Ground Floor,
Pusat Perniagaan NBC,
Batu 1 1/2 Jln Meru,
Please contact us at firstname.lastname@example.org or 03-33588022 if you have any questions or doubts.